How do you ship, and what is the price?
Shipping costs vary depending on your exact location and shipping option.
Why didn't my shipment come in one package?
We ship your orders from various international warehouses (US, Canada, Malaysia, China and Singapore). Our stock is spread out over multiple fulfillment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. Therefore, the partial shipment could be applied to customers’ order.
Where do you ship?
We provide international shipping. However, due to the security reasons, we can’t deliver a shipment to the military area.
How do you ship?
We ship orders oversea by mail service.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.
How long will my order take to be delivered?
The shipping time will depend on your exact location. However, it usually takes only 4-25 business days for shipping to the US and 15-25 business days for international shipping.
How can I track my order?
We will send you the tracking code of your orders to the email that you filled down when placing your orders. This email will also guide you how to track your package. Please note that the tracking information will be displayed 2-5 days after you receiving that email.
When will my tracking information appear?
You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment center of your online shop.
Why can't I track my order on your website?
Please note that the tracking information will be displayed after 2-5 days after being updated.
For the first time, it may take a few minutes to get the information from the carrier. Therefore, sometimes you can not find information about your package, please track again later.
Why is my shipment status unchanged?
Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.
Why do I have to pay extra fee to my shipping company?
When your order is ready to ship, we will send it to the shipping company and they will completely handle it. Depends on each shipping company's policy or customs procedure, you might be charged extra fee for the final delivery or the import tax, probably due to your shipping address is in a remote area. In this case, please kindly pay them the required fee to receive your order.
How can I pay for my order?
We offer safe shopping and accept payment via Paypal, Credit card, Debit card or VISA. So you can choose the most suitable one for you. All products are listed in US Dollar, our system will automatically exchange your currency to make it easy for you when placing order.
Which currency are you using on the website?
Our products are listed in US Dollar. But our system will automatically convert it for you, don't worry!
How do I place an order?
First of all, visit our store at: https://embracinglifestyle.com/
Choose products that you love, then click "Add to cart" and "Check out".
Then fill in your information and pay.
That's it! Very easy.
Dux Boats FAQ's
How does the proprietary polyvinyl fabric that Dux Boats use compare to the hypalon fabric that other manufacturers use?
Hypalon came into the industry when a boat manufacturer used a low grade PVC for manufacturing their inflatable boats. This low grade PVC had no UV protection and turned nasty colors of brown when exposed to normal outdoor lighting conditions. The company who created hypalon stood behind their product, but not without tremendous profit losses and damage to the PVC industry’s reputation. The truth is there are several grades of PVC based on a scale from 2-10. All Dux Inflatable Boats use only the finest materials available. Our materials are rated at the highest level of 10 and we have stood behind our proprietary materials for over 3-4 decades.
Can I pull a skier with my Dux Inflatable?
The Inflatable Industries DUX Brand of inflatable boats are designed for most water sport applications and needs. You will need to have a minimum of an 18 hp (PD-400) or a 25 hp (PD-550) outboard motor to ski. Prop work is a must! Be sure to discuss the prop with your rep to ensure a great buying experience.
What is the life expectancy of a Dux Inflatable?
15 years. With proper care and handling your boat can last you indefinitely. However we do realize that problems can arise even with the best of care, like accidents, hitting unseen rocks or tree stumps which are not warranty claims. Your Dux Inflatable Boats carry a 10 year warranty against manufacture defects. The average life expectancy that is calculated over all Dux boats sold, is 15 years. Therefore the Lifetime warranty on the DUX transom is 15 year.
What is the floor made of in a Dux Inflatable Boat?
All Dux Inflatable Boat floors are made with a plastic composite called Kingboard. This material is light weight with all the strength of any heavy weight floorboard. Our floorboards also require no maintenance for UV protection and are chemical resistant so you will never have to worry about cracking, repainting, or scratching.
Where do I sit in my Dux Boat?
Over the years Dux has designed several consoles for seating, but none have really taken off. For this reason we have decided to allow the customer to determine what he or she wants. From benches to pedestal seating, and from fiberglass to plastic aftermarket consoles, we will install any style of seating that you desire in your boat.
Note: The Dux line of inflatable boats are tunnel hull boats. The floor sits high above the water and the chop, which means sitting on the floor will yield a comfortable ride. The tubes also make great seats as well as a great back rest. This allows you to have the option of keeping the floor space open allowing for more cargo or passengers.
How long does it take to inflate my Dux Boat?
It depends on the model size. All product include a Super 6 dual action hand pump. This pump can inflate a 13 ft boat in 20 minutes with little effort. The pump will blow the boat up to the correct operating pressure and then will blow off the valve.
Can I use an air compressor or scuba tank to inflate my Dux Boat?
Dux does not endorse or advise this action. Inflating your Dux Boat with an air compressor or scuba tank is very dangerous and can cause bodily harm. Dux Inflatable Boats and Products, LLC. will not be held liable for injuries resulting from improper inflation.
What is the maximum amount of pressure allowed during inflation?
The maximum pressure allowed during inflation is 6 psi.
How do I transport my Dux Inflatable?
Dux offers a variety of trailers to transport your boat. Check out our custom products to view trailer and transportation ideas and choose one that suits your needs.
I have more questions, who do I ask?
You can e-mail us at email@example.com or call during normal business hours and we will do our best to answer any questions you may have. All of our contact information is found on our Company Information page which can be found under Contact Us
What is pitch?
Pitch is the distance that a propeller would move in one revolution if it were moving through a soft solid, like a screw through wood. When a propeller is identified as 13 3/4″ x 21″, it has a 13 3/4″ (35 cm) diameter with a pitch of 21″ (53 cm). Theoretically, this propeller would move forward 21″ in one revolution.
What is rake?
Rake is the angle of the blade to the center of the shaft measured in degrees. Most performance propellers are angled aft to give the boat more lift without ventilating the propeller. The two common types of rake used in performance boating are parabolic and straight rake. Parabolic rake is an off-center rake line that gives the blade an appearance of a spoon-like effect. Straight rake is basically flat across the blade.
What is cupping?
When the trailing edge of the blade is formed or cast with an edge curl it is said to have a cup. Cupped props will usually allow a faster top speed and more mid-range efficiency by allowing more positive trim with less prop slip. Cupping benefits are so desirable that nearly all modern recreational, high-performance, or racing propellers contain some degree of cup. Cupping will usually reduce full-throttle engine speed by about 100 to 200 RPM below the same pitch propeller with no cup. A propeller repair shop can increase or decrease cup to alter engine RPM to meet specific operating requirements on most propellers.
What is propeller diameter?
Diameter is the distance across the circle made by the blade tips as the propeller rotates.
What is propeller cavitation?
As a shape passes through water at an increasing speed, the pressure that holds the water to the sides and back of the shape is lowered. Depending upon the water temperature, when the pressure reaches a sufficiently low level boiling (i.e., the formation of water vapor) will begin. The collapsing action, or implosion, of the bubbles releases energy that chips away at the blades causing a “cavitation burn,” or erosion to the metal.The initial cause of the low pressure may be nicks in the leading edge, too much cup, sway to sharp leading edge corners, improper polishing, or, sometimes poor blade design or hard steel. Massive cavitation by itself is rare and is usually caused by a propeller that is severely bent or has had its blade tips broken off. This results in a propeller that is far too small in diameter for the engine. (See “What is ventilation?” for another common cause.)